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Notice of Privacy Policies from your trusted partner
A. E. Small & Co. is obligated by law to advise its consumers regarding the privacy policies that we abide by and our legal duties.
Information that we collect from you
During the course of allotting your insurance policies we collect pertinent details about you like such as name, address, phone number, social security number, date of birth, driving license number etc.
In addition, we gather a variety of information from you such as monetary details, credit information, health conditions, family details, insurance history, other insurance coverage details, claims, premiums etc. We may collect this information directly from you orally or through forms or from third party information collection agencies, consumer reporting agencies or state motor vehicle department.
Information that we may need to share
We will divulge information about you only as permitted or stipulated by law. We will use information about you only under necessary conditions such as to service your claims or with written authorization from you or if requested by law enforcement agencies or to settle claims.
We will share certain information with attorneys, investigators and other persons involved in processing your application and servicing your policy. As instances, we may need to share your information with other insurance agents if you are involved in an accident with their insured clients or with insurance support companies that are involved in detecting frauds. We may be necessitated to share information with auditors in which case, your individual identity will not be disclosed.
Information security
We are entirely committed to maintaining complete confidentiality of your private information. We will not under any situation, sell your information to third parties. Our sales and service representatives do not have free access to any of your information. We provide restricted access only to those employees who need to know certain details to supply you with our products and services.
At A. E. Small & Co. our employees are mandated to sign and bide by detailed confidentiality and non-disclosure agreements. We train them extensively on how to handle and protect customer information. We maintain strict security measures and prevent physical or electronic carriage of any information outside our premises.
Changes to privacy policy
Any modifications to our privacy policy will be intimated to you immediately through post or e-mail. We are committed to keeping you informed and the most recent policy will always be posted in our web site.
Your relationship with us and your satisfaction is of paramount importance to us and we look forwarding to serving you at all times.
If you have any further concerns about your information security or would like to know more about our privacy policy, do feel free to contact us at 973-761-7500 or visit our premises.
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